9kbet handles your personal data with seriousness and transparency, in compliance with Brazil's General Data Protection Law (LGPD – Law No. 13,709/2018). Here you'll find everything about how we collect, use, protect, and share your information — in plain language, without unnecessary legal jargon.
Before reading the full document, these six points cover what matters most to you as a platform user.
9kbet collects only the data strictly necessary to operate the platform and verify your identity: full name, CPF, email, date of birth, and financial transaction details. Nothing beyond that is required to play.
All communication between your device and 9kbet's servers is protected by 256-bit SSL encryption — the same standard used by major Brazilian banks. Your financial and personal data travels with maximum security.
9kbet does not sell, rent, or trade your personal data to third parties. Data is only shared when necessary to operate our services or when required by law — and always with prior notice to the user.
As a data subject under the LGPD, you have the right to access, correct, export, and request deletion of your information at any time. Simply contact 9kbet support or submit a request through the channel indicated in this policy.
You can unsubscribe from 9kbet promotional emails and notifications at any time, directly through your account settings or via the unsubscribe link included in every communication we send.
9kbet operates in compliance with Brazil's General Data Protection Law (Lei nº 13.709/2018) and the guidelines of the National Data Protection Authority (ANPD). Our practices are reviewed regularly to keep compliance up to date.
By creating an account on 9kbet and using our services, you confirm that you have read and understood this Privacy Policy. If you have any questions about any part of this, please reach out to our Portuguese-language support team before proceeding.
The controller responsible for processing your personal data is 9kbet, operator of the platform available at https://9kbet.world. For the purposes of this policy, "9kbet," "we," or "our platform" refer to the entity operating the platform and all associated services, including Sports Betting, Live Casino, slots, roulette, and other products offered to the Brazilian market.
The data protection officer (DPO — Data Protection Officer) can be reached by email at contato@9kbet.world, with the subject line "LGPD – Data Subject Request". Responses will be provided within up to 15 business days, as stipulated by the LGPD.
9kbet's commitment: We treat our users' privacy as a core part of the service, not a bureaucratic obligation. Every decision about data collection and use is guided by one question: "is this necessary for the player?" If the answer is no, we don't collect it.
During registration and use of the 9kbet platform, we collect the following information provided directly by you:
When you access the 9kbet platform, some data is automatically collected by our systems:
| Category | Specific Data | Required? |
|---|---|---|
| Identification | Full name, CPF, date of birth | Yes — for registration |
| Contact | Email, phone number (optional) | Email: yes; Mobile: optional |
| Financial | Pix key, transaction history | Yes — for withdrawals |
| Game | Betting, games, bonuses | Automatically generated through use |
| Technical | IP address, device, browser | Collected automatically |
| Documents | National ID (RG), Driver's License (CNH) (for verification) | Requested when necessary |
9kbet uses your personal data solely for the following purposes:
Keeping your account active, processing bets, calculating and crediting winnings, processing deposits via Pix, PicPay, Mercado Pago, credit/debit card, or TED bank transfer, and processing withdrawals to your registered Pix key.
Confirming that you are 18 or older, verifying that each CPF is linked to only one account, and detecting and preventing fraud, money laundering, or promotional abuse. This verification protects both the platform and its users.
Displaying odds and events relevant to your betting history, offering promotions suited to your gaming profile, and adapting the platform interface to your experience.
Send notifications about transactions (deposits, withdrawals, winning bets), communicate changes to the Terms and Conditions or this Privacy Policy, and — with your consent — send communications about 9kbet promotions, bonuses, and news. You may opt out of promotional communications at any time.
Maintaining transaction records as required by Brazilian law, responding to requests from competent authorities pursuant to court or administrative orders, and fulfilling anti-money laundering obligations under Lei nº 9.613/1998 and COAF regulations.
Analyze aggregated and anonymized platform usage data to identify improvements, fix technical issues, and develop new features. This analysis does not identify individual users.
The LGPD requires a legal basis for every instance of personal data processing. 9kbet grounds its processing activities in the following scenarios set out in Article 7 of the law:
9kbet does not sell or trade your personal data. Sharing occurs only in the following limited and necessary situations:
To process deposits and withdrawals via Pix, the required data is shared with the financial institutions participating in Brazil's Central Bank Pix system. For credit/debit card, PicPay, or Mercado Pago payments, data is shared with the respective payment platforms. These data transfers are strictly necessary to carry out the transactions you request.
IT infrastructure companies, server hosting providers, and game suppliers (such as live casino table providers) may have access to the technical data necessary to operate their services within the 9kbet platform. These providers are contractually required to process data only for specified purposes and to maintain security standards equivalent to those of 9kbet.
9kbet may share data with government authorities, regulatory bodies, or the Brazilian judiciary when legally required to do so — for example, in response to a court order or a request from COAF, the Federal Revenue Service, or other competent authorities. In such cases, we share only the minimum information required.
9kbet never shares your data with external marketing companies for advertising purposes without your prior, explicit consent. Communications from 9kbet are sent directly by the platform, not by third parties.
Cookies are small text files stored on your device when you access the 9kbet platform. They allow the platform to recognize your device on return visits, keep your session active, and personalize your experience.
You can manage your cookie preferences through your browser settings — Chrome, Safari, Firefox, and other browsers let you block or delete cookies. Please note that disabling essential cookies may prevent the 9kbet platform from functioning properly, including access to your account.
9kbet applies technical and organizational measures to protect your data against unauthorized access, loss, alteration, or improper disclosure. Key measures in place include:
All communication between your phone or computer and our servers is encrypted using 256-bit SSL protocol — the same standard used by banks.
Personal data is stored on servers with restricted access controls, encryption at rest, and regular backups in isolated environments.
9kbet staff access personal data only when strictly necessary for their role. A minimum privilege principle is applied across the entire team.
Intrusion detection systems and anomaly monitoring operate around the clock to identify and block unauthorized access attempts.
Important: 9kbet will never ask for your password, full card number, or CVV via email, SMS, WhatsApp, or chat. If you receive any message requesting this information on behalf of 9kbet, do not respond and contact support immediately — it may be a phishing attempt.
In the event of a security incident that may affect your personal data, 9kbet commits to: (a) notifying the National Data Protection Authority (ANPD) within the regulatory deadline; (b) directly notifying affected users by email whenever the incident poses a significant risk to their rights; (c) taking immediate steps to contain and remediate the incident.
9kbet retains your personal data for as long as necessary to fulfill the purposes described in this policy. The criteria for determining retention periods are:
After account closure and once all legally required retention periods have been met, your data is permanently deleted or irreversibly anonymized. You may request early deletion through support, though this may be restricted when retention is legally required — in such cases, we will clearly explain the reason and the expected timeframe.
The General Data Protection Law (LGPD) grants you, as the data subject, a set of rights that 9kbet is committed to respecting and upholding. Below are all the rights established under Article 18 of the LGPD:
Request confirmation that 9kbet processes your data and obtain a copy of the information we hold about you, including what data, for what purposes, and with whom it has been shared.
Request the update or correction of inaccurate, incomplete, or outdated data. Registration data can be updated directly in your account settings.
Request the deletion of your personal data processed on the basis of consent. Data required by legal obligation will be retained for the period prescribed by law.
Receive your personal data in a structured, machine-readable format to transfer it to another service provider, in accordance with ANPD regulations.
Object to the processing of data carried out on the basis of legitimate interest when there is a reason related to your particular situation that justifies the objection.
Withdraw any consent you have given at any time — such as consent to receive promotional communications — without affecting any processing already carried out on the basis of that prior consent.
To exercise any of the rights listed above, you may:
The response deadline is up to 15 business days, as set out in the LGPD. Complex requests may require identity verification before processing.
The 9kbet platform is intended exclusively for users aged 18 and over. We do not intentionally collect personal data from users under 18. Registration requires a CPF and date of birth, and the platform uses this information to verify each user's age.
If we determine that an account was created by someone under 18, the account will be immediately closed and all associated data will be deleted, except for the records needed to document the violation and prevent future registrations using the same CPF. Legal guardians who identify unauthorized use by a minor should contact us at contato@9kbet.world.
If you are the guardian of a minor and believe they have created an account on 9kbet, please contact support immediately. We act quickly in these cases and delete the data in accordance with the LGPD.
Some of the technology and game providers used by 9kbet — such as cloud infrastructure providers and Live Casino table suppliers — may process data on servers located outside Brazil. In these cases, 9kbet ensures that:
International transfers never take place for marketing or data commercialization purposes. You may request details about specific international transfers through 9kbet's contact channel.
9kbet may update this Privacy Policy periodically to reflect changes in our services, applicable law, or our data processing practices. When that happens:
We recommend reviewing this page periodically. Continued use of the platform after changes take effect indicates your awareness and acceptance of the new terms.
For any questions regarding this Privacy Policy or the processing of your personal data by 9kbet, please use the channels below:
9kbet's DPO is available to answer specific questions about data processing. For most practical matters — such as updating your registration, unsubscribing from communications, or understanding a transaction — support via chat is the quickest and most direct route.
This Privacy Policy is supplemented by other documents that define how 9kbet operates and protects its users.
General rules for platform use, betting, payments, and bonuses. Read Full Terms
Self-control tools, limits, and support resources. View tools
Our story, mission, and values as a Brazilian platform. About 9kbet
Quick answers to the most common questions from players. View FAQ
This Privacy Policy is governed by Brazil's General Data Protection Law (LGPD – Law No. 13,709/2018) and the guidelines of the National Data Protection Authority (ANPD). Together with the Terms and Conditions and the Responsible Gaming, this document sets out how 9kbet handles and protects the information of all its users in Brazil. For questions or requests, please contact us at contato@9kbet.world.
Now that you know how 9kbet protects your information, you're ready to enjoy the platform with peace of mind. Quick registration, deposits via Pix from R$ 10.00, and Portuguese-language support 24 hours a day.